The following questions are frequently asked questions about the Tive tracker abilites to measure motion, acceleration, shock and tilt detection. If you have any additional questions, you can contact us at email@example.com.
Q: How are shock events configured?
By default, only acceleration & motion data are measured at the time of the measurement interval. It is possible to activate shock sensing on your account by contacting our support team at firstname.lastname@example.org.
When shock sensing is activated, your trackers will monitor shock continuously and record shock events that are above a pre-defined threshold. Each time a shock event is detected, the tracker will turn ON its transmitted and report the shock event on the Tive platform with the location and time of the event. Activating shock sensing has an impact on the tracker battery life and our team can recommend the best configuration based on your requirements.
Q: How sensitive are the shock alerts?
A: The TT-7000 can measure shocks and impacts up to 8G force. The TT-4000 supports shock up to 200G. Sensitivity (in Gs) is not based on time or duration, but rather on the threshold set up on each axis.
Q: What are examples of G-force measurements that the Tracker captures? Is it possible to differentiate types of shocks: fall, flip, crash?
A: In the Acceleration (G) sensor pane, our customers have seen force magnitudes upwards of 100G.
The XYZ Acceleration (G) sensor pane gives a great understanding of the force components to understand how the tracker has suddenly been: flipped, fallen, or been dropped.
The tracker can experience G forces across 3 axes when dropped off a desk, by itself, on multiple axes. The tracker dropped from the same height would experience significantly less Gs when attached to the top of a cardboard box that deforms (because the deformation absorbs the shock). You need to test in multiple scenarios to find the shock level that is interesting to be alerted about.
The figure below shows the axis reference for TT-7000/TT-7100 and the TT-4000 tracker
Q: Why I can't see shock events for the Solo 5G (TT-7000)?
A: Please contact our support team at email@example.com to activate shock sensing capabilities on your account.
Q: Can the Tive trackers measure Tilt angle ?
A: Yes, the TT-4000 supports tilt measurement with a minimum angles of 35 degrees. For more details about tilt measurement capabilities contact our sales team at firstname.lastname@example.org.