The following questions are frequently asked questions about the Tive tracker abilities to measure motion, acceleration, shock and tilt detection. If you have any additional questions, you can contact us at email@example.com.
Q: How are shock events configured?
By default, only acceleration & motion data are measured at the time of the measurement interval. It is possible to activate shock sensing on your account by contacting our support team at firstname.lastname@example.org.
When shock sensing is activated, your trackers will monitor shock continuously and record shock events that are above a pre-defined threshold. Each time a shock event is detected, the tracker will turn ON its transmitted and report the shock event on the Tive platform with the location and time of the event. Activating shock sensing has an impact on the tracker battery life and our team can recommend the best configuration based on your requirements.
Q: How sensitive are the shock alerts?
A: The TT-7000 can measure shocks and impacts up to 12G force. The TT-4000 supports shock up to 200G. Sensitivity (in Gs) is not based on time or duration, but rather on the threshold set up on each axis.
Q: What are examples of G-force measurements that the Tracker captures? Is it possible to differentiate types of shocks: fall, flip, crash?
A: The Acceleration (G) sensor view on the Tive dashboard shoes the average acceleration measured by the tracker over time. When the tracker is stationary it always reads an average of ~1 G force (earth gravity). Each data point on the graph shows the how the acceleration is distributed over the X,Y,Z axis and you can refer to the picture below for how the axis are represented on the device. If the tracker experience a motion, the average acceleration will change (typically if you pickup the tracker you will see an average acceleration below 1 G). If the shock sensing is activated and the tracker experience a shock over the threshold, a red line will show the shock value.
The Flagship tracker also includes a separate XYZ Acceleration (G) graph sensor where you can see the 3 acceleration components over time.
The tracker can experience g forces across 3 axes when dropped off a desk, by itself, on multiple axes. The tracker dropped from the same height would experience significantly less Gs when attached to the top of a cardboard box that deforms (because the deformation absorbs the shock). You need to test in multiple scenarios to find the shock level that is interesting to be alerted about.
The figure below shows the axis reference for TT-7000/TT-7100 and the TT-4000 trackers as reported on the Tive Dashboard.
Q: Why I can't see shock events for the Solo 5G (TT-7000)?
A: Please contact our support team at email@example.com to activate shock sensing capabilities on your account.
Q: Can the Tive trackers measure Tilt angle ?
A: Yes, however this feature has not been officially release to customers. If you are interested in Tilt measurement please contact our sales team firstname.lastname@example.org.